What happens if i have booked in key pick up, and the guests have not left the keys in the lock box? | Home and Host

What happens if i have booked in key pick up, and the guests have not left the keys in the lock box?

This primarily comes to down to guest education, we recommend for you to inform your guests clearly at check in and prior to check out, they keys must be placed in the lock box by a certain time. You will be charged the full amount in this case, and will have to re-book for the next day. You can always pass this charge onto your guest!